They don't even do their own shirts they hand them off to a 3rd party.
We've used Giorgio's Dry Cleaning for years. It's a full service business. Service is the watch word here. We are greeted like family when we enter. The dry cleaning, shirt service, and tailoring are all top notch. I highly recommend this establishment!
1. They got 2 of 3 pairs correct; so I am not sure why they had such a hard time fixing the last pair
Fantastic service, awesome people. I work at the Branchburg Funeral Home, so I need suits and shirts taken care of on a regular basis. No job is too big or too small for them. They promise ( and keep the promise) fast, quality service, and always have my suits and shirts ready, sometimes on a whim.
Look elsewhere if you want a reputable dry cleaner.
In the end I'm out of 24 shirts which owner not willing to rectify issue and denying the shirts lost that are clearly on the ticket.
The owner, Frank, screamed at me, slammed his hands on the counter and claimed I gave his sister attitude when he wasn't there. He was in my face and I was scared for my safety.
I was not happy with how they tailored one pair of pants. I brought three of the same brand, style and size (their suggestion) and had them tailor the waist on all 3. One pair did not fit right after the first attempt, so they tightened. When they tightened, they were too tight. They blamed me, saying that I gained weight and told me they aren't going to work with me anymore.
Thanks, Frank and Lucia, for your awesome service!
3. I am the customer who gave them a lot of business and paid high prices for their work. The even destroyed a pair of pants earlier in the year and I didn't even mention it to them.
They knew my name after one visit and constantly greet me with a warm smile and you can tell that they are truly grateful for my business, whether it be one shirt, or my whole pile of funeral-wear.
Have been coming here for sometime but my most recent experience left me without ever recommending or using their services. I had an incident in my place that resulted most of my wardrobe needed to be dry cleaned due to a water leak. Dropped my clothes trusting this establishment and dropped off 48 shirts. This is where it gets bad. They somehow managed to lose 24 shirts. The lady that help me was nice but the manager was not very helpful or willing to rectify this.
Honestly went a few times and my shirts would come back still wrinkled. Tried a few times as they were close and recommended but the results were the same. They also lost one of my shirts which by the reviews has been a problem before.
2. I am in great shape and my weight fluctuates by 2-3 pounds on a daily basis (water weight)
I would not recommend anyone to take their business to Giorgio's.
He is clearly unstable and does not know how act professional with an unsatisfied customer. Regardless if he was frustrated with me, I did not deserve his aggression and inconsideration.
Giorgio Dry Cleaning is a US Laundry based in Somerville, New Jersey. Giorgio Dry Cleaning is located at 1035 US-202, Somerville, NJ 08876, USA.
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