My Father was admitted to RWJ 2 weeks ago. After spending hrs in the ER, he was finally admitted around 3 AM. Having Pneumonia and an infection you can imagine how weak he was. Not to mention he is 88,
The staff seemed somewhat confused about all the paperwork for the iv meds my sister was getting that day and when they finally got everything figured out they realized they hadn't thawed the IV drip properly and it was painfully cold for my sister.
I am a very close family member, an identical twin for a fact, and I was excluded from the process by staff and could not even get information on my twin sister's condition. I am astonished at such lack if sensitivity and basic consideration. I don't advise coming here.
Robert Wood Somerset is Absolutely the WORST DISORGANIZED hospital I've ever seen. It has gotten worse after the merger no one from my family will ever come back to this place we will use St. Peter's or Overlook. You discharge a patient with open wounds in their legs without the physical therapist even knowing after saying that the patient has to stay another night and then tell the family the only way that the patient can come home is by ambulance and you must pay for it and ask for the credit card. While saying that the patient needs to be in a safe environment whelp guess your hospital isn't a safe environment. Meanwhile you have drunks and drug addicts taking up beds in your ER.
Very disorganized place, poor communication and lack of consideration for close family members.
If you ever have the misfortune to stay on the 2nd floor Telemetry Unit, pray you are not seen by Dr. Thakur. She is incompetent as well as rude.
When my sister was leaving to the OR for her C-section we talked about how I would be notified when the baby was born. The circulating nurse told me that she would come out to inform me and show me to the nursery. I was in the waiting area for a very long time and nobody came to talk to me. I finally had to go and search for someone to tell me if the surgery was over. It was almost an hour after my sister was in recovery that I found from somebody that the baby was born.
the next day he was transferred to the CCU. Idiot!
I called my daughter's oral surgeon and found out it was this ROBERTWOOD JOHNSON HOSPITALS DOING OF THE CANCELING THE SURGERY ..NOT my daughter's doctor like they were saying it was...so when I told them what was said the office was not happy that they are putting the blame on others...
I have no complaints about the CCU staff. They are everything you expect from Nurses and CCT's. Unfortunately you have to be very sick in order to get great care.
They failed to inform my sister that she was supposed to keep some tag for her bloodwork that she did the day before so that morning they had to draw blood again.
She touched my fathers feet and said "Oh he is doing much better."
And when I got home and woke back up..
Thankfully he did get better and was moved back to the Telemetry Unit the Wed before Thanksgiving. We were told that a Social Worker would be speaking with us to pick a rehab, probably sometime over the weekend. On Friday afternoon I received a frantic phone call from my brother saying that my Father was being moved to a rehab. We were NEVER called, my father was very upset, he had no clothes other than the hospital gown. During the confusion the aid removed my fathers hearing aids because they had to remove the oxygen around his ears, When my Father realized they were gone it was too late, they had been thrown away. Now we have to put in an insurance claim.
Most incompetent hospital, if patients go in on an emergency basis. It is clear that they are unknowledgeable to make it worth going to the ER. So the patient should one feel completely confident leaving hospital, two the doctor should go over medical history including medications. If any of the medications taking caused interactions. They should make adjustments. Until patient receives care from the Primary Care. It does not take a rocket scientist to be competent. STANDARD OF CARE!!!! HELLO! Does this hospital even practice STANDARD OF CARE!
Also, the hospital does not look modern. They practice keeping babies away from their mothers in the nurseries. All babies, including perfectly healthy ones are put in the nurseries. I thought this practice was discontinued years ago.
My sister just gave birth at this hospital. I travelled a long way to attend to this exciting event. We are identical twins and are very close. I was introduced to staff and my sister tried to involve me in her care and discussions with the Drs and staff as much as possible.
I hope if my Fathers has to go to the Hospital again, it won't be at RWJ Somerset.
After we came to the planned procedure in the morning 2 nurses were trying start my sister on the IVs. They were having a very hard time inserting the lines and my sister was in pain. After several attempts and seeing her cry I suggested they would try to use an ultrasound as it was helpful in the past. The nurse got very defensive, borderline verbally aggressive and told me they knew what they were doing. One of the nurses said I was hurting her feelings by suggesting that the way the were doing it was not working. It was very hard seeing my sister suffering like that while they continued pocking her. This could easily result in an injury. Finally after leaving my sister in tears they decided to call a nurse anesthetist and he was able to put in 2 lines quickly and fortunately without major issues. This was a very stressful start of the day and the whole experience got all family upset.
My sister has a medical condition which they were aware of before the procedure and for which she had to be monitored. When I tried to inquire how she was doing the staff told me they could not share that information with me "because of HIPPA". Again, the hospital staff were informed that my sister wanted them to talk to me about her condition and treatment. I had to wait again for over an hour just to find out if she was ok after she was brought to her room. They would not even tell me she was fine and her basic vital signs that had to be monitored.
Here early for surgery my daughter was to have and was told it was cancelled and nobody knew why..never got a call she never got a call saying it was and I lost a days pays......we don't live close so we should of been told...
As the "nurse" on the 2nd floor was following the gurney she glanced back and asked "Can you walk?" Didn't even look at him. If she had, she would have noticed that he was very ill and barely awake. She was put out that she had to do her job and physically transfer him to a bed.
Rwj University Hospital Somerset is a US Hospital based in Somerville, New Jersey. Rwj University Hospital Somerset is located at 110 Rehill Ave, Somerville, NJ 08876, USA.
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