I wish I had a better experience at this bank. Maybe the employees were having a bad day, I do not know.
Like I started out with, maybe they were having a bad start to the day or something - i do not know. But I would never open an account at this bank after being treated like this.
He handed the check to another woman who looked at the check, looked at me and rudely said, "We can't cash a business check" as if I was crazy trying to do such a thing.
The hours were posted that they open at 8am. I arrived a few minutes after 8 and they were clearly not ready to handle customers.
I had a business check I wanted to cash written on an account from this bank. (Note - I did not know you cannot cash a business check - at least at this financial institution). The first employee asked if he could help me and I let him know I wanted to cash a check - he took it from me, looked at it and said, "This is a business check." I replied, "Yes, I know." He looked at me and asked in disbelief, "This is *your* business?" and I responded, "Yes it is." Mind you, I had all the necessary paperwork showing the legality of the company, that I was an officer, etc.
I explained that I wanted to ensure that funds were available in the account and in an uppish tone she said, "We can't tell you that!" I asked, "you can't tell me because you are unable to check the balance on the account?" To which she, "We cannot give out personal information like that'," again in a very condescending tone.
Provident Bank is a US Bank based in Somerville, New Jersey. Provident Bank is located at 28 W Main St, Somerville, NJ 08876, USA.
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